SCaN: Automated Vending is Growing Up

| | Comments (3)

In San Francisco International Airport, you can now buy a digital camera or iPod from a vending machine, side by side with Kit Kat and Skittles.

Pictures are here.

This brief article discusses the challenges and apportunities in automated retail. They liken the convenience of automated retail to that of ATMs. It's clearly working, at some level: "Zoom's airport stores are some of the most profitable performers in the retail industry, with annual sales exceeding $1,000 per square foot."

Categories

3 Comments

J_John said:

I'd be bummed if I couldn't decide what iPod mini color they spit out...

josh said:

There are definitely some open questions. Returns? Errors in product dispensing? What if I have product questions?

None of those things matter when you're buying M&Ms, but matter quite a bit when you're buying a portable DVD player.

Leave a comment

About this Entry

This page contains a single entry by Joshua Eli Berezin published on April 21, 2005 1:07 PM.

Blogfest 2K5 Berezin Sessions was the previous entry in this blog.

Full google.com outage is the next entry in this blog.

Find recent content on the main index or look in the archives to find all content.